bad sign

i am throwing a baby shower for a friend of mine in less than 3 weeks. 2 1/2 weeks ago, i ordered $100 worth of plates, napkins, and so forth which were to be the theme of the baby shower. i have now placed 3 phone calls, and sent 2 e-mails regarding the status of my order -which has not been received - and have gotten no response to either e-mail or to the 2 messages i've left. just now when i called, i was put on hold by a woman who then came back and told me if i gave her my name and phone number someone would call me back just as soon as possible.

i have a bad feeling about this.